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FAQ

Questions, answered plainly.

Here are the most common questions before starting a notice review.

You receive a clear review of your IRS tax notice, including what it means, what likely triggered it, what documents may be needed, and what to do next.
No. If you do not know the notice number, upload the notice and we will help identify what it appears to be.
The paid automated service supports eligible cases across the IRS notices listed on this website. Required notice facts must be verified before checkout; unsupported situations receive next steps instead of a paid plan.
No. Audit or examination representation is outside the flat review service. If the notice appears to involve an audit or examination, we will explain that and recommend appropriate professional help.
No. The $45 review does not include contacting the IRS. It provides explanation and direction.
No. The service provides automated notice-specific guidance, a checklist and a private Action Plan PDF. It does not draft letters or include human casework.
No. The plan explains records to gather and official next steps for questions about penalties. It does not determine relief eligibility, draft a request or contact the IRS.
We will tell you clearly and explain what type of professional help may be needed. The goal is still clarity.
No. Think Twice Tax uses notice specific protocols designed from CPA experience and supported by technology. The purpose is structured notice clarity and next step guidance, not generic AI answers. Individual notice reviews are not performed by a CPA as part of the standard service.
Your notice is uploaded through a verified account and stored privately under your case. Account ownership controls restrict anonymous and cross customer access. The free draft summary performs text extraction and OCR in your browser. If you choose the $45 review and authorize automated analysis, the information needed for the review is processed through protected server workflows. Payment details are entered through Stripe hosted checkout, and your IRS notice and supporting documents are not sent as ordinary email attachments. Learn more about Security →
No. No result can be guaranteed. Outcomes depend on the facts, documentation, and IRS decision.
Yes. Many people may be able to move forward on their own once they understand the notice and the next steps.
You receive a free notice summary first. Supported IRS notices can proceed to the $45 automated questions, step-by-step Action Plan, checklist and private PDF. Unsupported situations receive next steps; no human casework is offered.

Still have a question?

Start your review and include it in "describe the situation." We'll address it as part of your summary.